By clicking on the “accept” button below, you agree to these terms and conditions which will bind both you and us. If you do not agree to these terms, click on the "reject” button below. We recommend that you save a copy of these terms for future reference.
Sportside is a global local sports club operated by us, World Sports Buddy Limited (trading as Sportside). We are a private limited company registered in England and Wales under company number 09467807 and have our registered office at Wood Centre of Innovation, Stansfeld Park, Quarry Road, Oxford, OX3 8SB.
To contact us, please email firstname.lastname@example.org
In these terms, including the introduction, the following definitions shall apply unless the context otherwise requires:
a session, competition, event or other activity for which you offer to accept Bookings via the App;
the iOS and Android “Sportside” mobile application which enables App Users to connect with Clubs, Coaches, Event and Competition Organisers, facility providers and other partners;
an individual using the App through their personal mobile device to connect with Clubs, Coaches and other partners;
a booking placed by an App User via the App;
a sports club, facility provider or similar entity which wishes to utilise Sportside to engage with App Users;
any fee that you charge to an App User for a booking placed through Sportside;
an individual coach who utilises Sportside pursuant to the terms and conditions for coaches;
Event and Competition Organiser
an event or competition organiser who utilises Sportside pursuant to the terms and conditions for event and competition organisers;
the global local sports club accessible via by the App (by App Users) and via the Web Platform (by Clubs, Coaches and other partners);
any fee payable by you in connection with your use of Sportside, in accordance with our published fees in effect from time to time; and
the web platform that you can use to administer your Club profile, event and competition registrations, Bookings and your other interactions with Sportside.
These terms and conditions apply to organisations which wish to register with Sportside as a Club. If you are looking to register as an App User, or as a different type of partner, you will need to follow a different registration process and agree to separate terms.
Any account you create through this process is for use in connection with your Club only. If you subsequently require an App User account, a Coach account or an Event and Competition Organiser account, you will need to register using the App or Web Platform (as applicable) and you will be given a separate account.
You may register your Club as either a “public” or “private” Club:
if you register as a “public” Club, all App Users will be able to see details of your Club, “join” your Club and see the details of your club events and competitions and the other members; and
if you register as a “private” Club, only those App Users who you approve will be able to “join” your Club and see details of the other members, but other App Users will be able to become “followers” and see the limited information that you choose to publish to “followers” and other App App Users will be able to see details of activities that you make ‘public’.
By creating an account, you agree to:
provide true, accurate, current and complete information about your Club as prompted by our registration form; and
maintain and promptly update the information we hold about you to keep it true, accurate, current and complete.
We reserve the right to refuse any application to join Sportside if we reasonably believe that:
you do not operate a genuine Club, your Club is not of good repute or your Club is otherwise unsuitable for Sportside;
you would not be able to comply with these terms; or
any of the documentation or information you have provided is untrue, inaccurate, non-current or incomplete.
You remain responsible for the use of your account and ensuring that all usernames and passwords are treated as confidential information and must not disclose them to any third party.
We have the right to disable your account at any time if in our reasonable opinion you have failed to comply with our terms.
You are responsible for ensuring that all persons who access the Web Platform using your account are aware of these terms and conditions and comply with them at all times.
If you know or suspect that anyone outside of your organisation knows your username or password, you must promptly notify us at email@example.com
By registering with Sportside you grant us the non-exclusive right to use your name and/or logo in publicity material and you agree to be affiliated with us as a Club.
We’re excited to let people know about Sportside, and we encourage you to let your members, Coaches and other connected individuals know about us and the App. However, you must take care not to suggest any association between your Club and Sportside beyond the Club being affiliated to Sportside.
Your account gives you access to our Web Platform where you will be able to configure your Club profile, interact with App Users and Coaches, create and promote your club events and competitions and otherwise utilise the features available to Clubs. The functionality of Sportside is constantly evolving, so please connect to the Web Platform or contact us for further information about the current features.
A Club account does not give you access to the App (as this is intended solely for App Users). If you would like to experience Sportside from an App User’s perspective, please download the App and register for an App User account.
We do not guarantee that the Web Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Web Platform for business and operational reasons. However, we will use reasonable endeavours to give you reasonable notice of any major changes, suspension or withdrawal of the Web Platform.
You must use Sportside in good faith and in accordance with all applicable law. You are fully responsible for any content you post on Sportside and any interactions you have with App Users and Coaches.
App Users will have the ability to rate your Club according to our rating system criteria as if effect from time to time. You will be able to view your Club's reviews and ratings on the Web Platform and other App Users will be able to view your ratings and ratings of other Clubs via the App. Any rating given represents the view of the relevant App User and we cannot accept responsibility for any such ratings.
The ratings and reviews you receive will not directly affect your use of Sportside. However, if we consider that your score or reviews fall below that which we would expect of a Club on our platform we reserve the right to take such action as we consider appropriate to protect Sportside and our App Users including (where appropriate) restricting, suspending or terminating your account.
We may from time to time publish policies and guidance regarding the proper and effective use of Sportside:
policies contain mandatory rules that are binding on you, as if the text of the policy was set out in these terms and conditions, and you must comply with the requirements of any policy; and
guidance is provided to help you get the most out of Sportside and is prepared with reasonable care and skill and provided in good faith, but does not override or replace your own expert knowledge, skill and discretion in operating a Club.
You are responsible for configuring your systems to access the Web Platform. You should use your own virus protection software.
You must not misuse the Web Platform by introducing viruses, trojans, worms, logic bombs or other material that is malicious or harmful. You must not attempt to gain unauthorised access to the Web Platform or act in any way which would be a criminal offence under the Computer Misuse Act 1990.
Sportside offers you the opportunity to interact with App Users in various ways, including taking Bookings for Activities.
All decisions in respect of Activities and Bookings are entirely a matter for your discretion (including which Activities to offer and the nature of those Activities, the capacity of such Activities, the terms and conditions on which Bookings are accepted, any applicable Club Fee and whether to accept or reject any Booking).
Notwithstanding paragraph 4.2, you must only use Sportside to accept Bookings for Activities which:
you genuinely intend to run;
will be run in a competent, safe and lawful manner; and
are not likely to bring either your Club or Sportside into disrepute.
Where an App User seeks to make a Booking, Sportside will communicate this Booking request to you. You agree that you will promptly review all Booking requests and confirm acceptance or rejection via the Web Platform.
By confirming acceptance of a Booking to us, you irrevocably authorise us to communicate that acceptance to the App User and acknowledge that your acceptance of the Booking may form a legally binding agreement between you and the App User.
You agree to handle any change or cancellation requests in accordance with your terms and conditions and any applicable law. Please note that consumer law may require you to offer cancellation rights in certain circumstances and to provide notice of those rights to consumers. It is entirely your responsibility to ensure that your cancellation and refund policy accords with all legal requirements and that you provide all required information to App Users.
To ensure the effective operation of Sportside and to protect our App Users, you must not:
attempt (via your Club profile, via direct messaging to any App User or otherwise) to encourage or cause an App User to place a Booking with you outside of the Sportside platform; or
accept any direct Booking from an App User where you reasonably believe that the App User discovered the Activity or your Club through Sportside.
Where you accept a Booking through Sportside, you may charge the App User a Club Fee.
All payments are handled through our payments partner, Stripe, and your ability to charge and collect Club Fees is subject to your acceptance of Stripe’s terms and conditions. Subject to any authorised deductions (as described below), any Club Fees collected on your behalf will be transferred to you directly through the Stripe system.
If any refund of the Club Fee is due, you must authorise this refund through the Web Platform.
You must not in any circumstances accept payment of the Club Fee or any other amount directly from an App User.
You will be responsible to us for payment of any Sportside Fees incurred through your use of Sportside.
Unless otherwise stated, all Sportside Fees are stated exclusive of applicable VAT or other sales taxes, which are payable in addition.
We will usually deduct any Sportside Fees from the Club Fees collected through Stripe, and you irrevocably authorise us to do so. If there are insufficient funds to pay the Sportside Fees which are due you agree to pay the balance to us on demand.
Your responsibility to pay the Sportside Fee will be unaffected by any refund or payment reversal, unless you can prove that the refund or payment reversal happened as a result of our breach of these terms.
We do not offer Activities or other similar services ourselves and the only service that we are providing to you and our App Users is an online platform to facilitate connections between App Users, Clubs and our other partners. You are directly responsible to App Users for the fulfilment of any Bookings (including the organisation and delivery of any Activities). You agree that you will:
not seek to bring any claim against us in respect of the actions or omissions of any App User or Coach including the failure by an App User to pay the Club Fee or to attend at an Activity or any acts or omissions of an App User whilst in attendance at an Activity); and
indemnify us, defend us and hold us harmless against any claims brought by App Users in respect of any Bookings or Activities.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable (Losses), arising under or in connection with:
your failure to comply with these terms or otherwise using Sportside (including the Web Platform) in a manner or for a purpose other than for which it was intended;
the unavailability of the Web Platform (or the App); or
any events outside our reasonable control.
In addition, we will not be liable to you, for any of the following Losses:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
Save as provided above, our liability for Losses shall not exceed the greater of (a) the amount that you paid in Sportside Fees over the 12 month period immediately preceding the date on which the relevant cause of action arose and (b) £1,000.
Nothing in this paragraph 6 exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence and for fraud or fraudulent misrepresentation.
Where and to the extent that any personal data is shared between you and us in connection with your use of Sportside, you and we each act as independent “controllers” in our own right. In no circumstances will either you or we process personal data on the other's behalf.
The Web Platform offers you the ability to enrol your membership to Sportside. Sportside takes the protection of personal data very seriously and expects all Clubs to do the same. You must not provide the personal data of any individual to us unless you:
lawfully collected and hold that personal data; and
are lawfully entitled to provide that personal data to us for the purposes of enrolling that individual as a member of your Club on Sportside.
App Users can also choose to join or follow your Club through Sportside. When an App User joins your Club, we will provide you with certain personal data which you may use in connection with that App User’s membership of your Club. More limited personal data will be available in respect of followers. You must treat and use all such personal data in accordance with applicable data protection legislation.
Where an App User makes a Booking through Sportside, we will provide you with certain personal data about that App User to allow you to process the Booking and make any necessary arrangements in respect of the activity. You must ensure that:
you handle and store any personal data we provide to you in a secure and lawful manner, in compliance with all of your obligations under data protection legislation; and
you do not use any personal data that we provide to you for any other purpose than processing the Booking and making any necessary arrangements in respect of the Activity unless the App User expressly authorises you otherwise.
Disputes with App Users
If any dispute arises between you and an App User, you should attempt to resolve this dispute amicably directly with the App User.
We hope that disputes between Clubs and App Users will be rare, and that where a dispute does arise this will be capable of amicable resolution. As described in paragraph 5.3, the Web Platform offers you the ability to issue partial or fund refunds where agreed with a App User and you should use this facility where appropriate to resolve disputes.
If you have any concerns about the conduct of an App User and you are unable to resolve these concerns directly with the App User you should report your concern to us. We will consider in each case what action, if any, is appropriate to take as a result.
Please be aware that we cannot usually become involved in and cannot resolve any dispute between you and an App User. If notwithstanding this we do become involved in a dispute because:
we are required to do so by a court order or other legal obligation; or
we feel it appropriate to do so to protect our interests or Sportside's reputation,
you will be required (jointly with the App User) to reimburse us for any costs and expenses (including legal fees) we incur as a result of our involvement.
Disputes with us
We hope that you will be satisfied with the service that we provide to you. If you do have any issues with Sportside or the Web Platform please let us know and we will do our best to resolve them.
If we are unable to resolve a dispute with you within a reasonable period of time then either you or we may have recourse to the courts as described in paragraph 9.8.
We may revise these terms and conditions from time to time on not less than 30 days’ written notice to you. We will make any revised terms and conditions available to view via the Web Platform. If the changes are unacceptable to you then you should close your account before they take effect. Otherwise your continued use of the Platform will be considered your acceptance of the revised terms.
We and you agree that we shall each have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
The failure or delay of us or you to enforce or to exercise, at any time or for any period of time, any term of or any right, power or privilege arising pursuant to these terms does not constitute and shall not be construed as a waiver of such term or right, remedy, power or privilege and shall in no way affect our or your right later to enforce or exercise it, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any further exercise of the same or the exercise of any other remedy, right, power or privilege.
The invalidity or unenforceability of any provision of or any part of a provision of or any right arising pursuant to these terms shall not in any way affect the remaining provisions or rights, which shall be construed as if such invalid or unenforceable part did not exist.
Your account is specific to your Club and neither your account nor any of your rights or obligations under these terms may be assigned, transferred, sub-contracted or otherwise parted with without our prior written consent. We agree not to unreasonably refuse this consent where you are requesting it as a result of a legal restructuring of your Club so that the account is being transferred to another legal entity but will remain with the same Club.
Nothing in these terms is intended to, or shall be deemed to, establish any partnership or joint venture between either of us or you, constitute either of us or you the agent of another, or authorise us or you to make or enter into any commitments for or on behalf of the other.
Nothing in these terms shall confer any rights upon any person who is not a party to it, whether under the Contracts (Rights of Third Parties) Act 1999, or otherwise.
These terms (including any associated non-contractual disputes or claims) are governed by English law and we and you and we each hereby accept the exclusive jurisdiction of the English cour